our Shipping Policy
Fast. Discreet. Reliable.
At Luminate Extract, we are committed to getting your order to you quickly, safely, and discreetly. Below are the details of our shipping process, delivery timelines, and handling procedures.
📦 Processing Time
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Orders are processed within 1–2 business days after payment is confirmed.
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Orders placed after 5 PM or on weekends/holidays will be processed the next business day.
✈️ Shipping Methods & Delivery Times
We offer nationwide shipping across legal U.S. states.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–7 business days |
| Express Shipping | 1–3 business days |
| Local Delivery (if available) | Same or next day |
⚠️ Shipping times may vary due to location, weather, or carrier delays.
🔒 Discreet & Secure Packaging
All orders are shipped in odor-proof, plain packaging with no cannabis-related branding visible. Your privacy is always protected.
💵 Shipping Costs
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Shipping fees are calculated at checkout based on your location and shipping method.
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Orders over $150+ may qualify for Free Standard Shipping (limited-time offers).
🔁 Tracking Information
Once your order is shipped, you will receive a tracking number via email or SMS.
Please allow up to 24 hours for tracking to update.
❗ Lost, Delayed, or Stolen Packages
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If your package is marked “delivered” but not received, please:
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Check with neighbors or building staff
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Wait 24 hours, then contact your local post office
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Luminate Extract is not responsible for stolen packages after delivery, but we’ll do our best to help resolve the issue. Please contact us on live chat
📬 Incorrect Address Policy
Please double-check your shipping address before placing an order.
We are not responsible for delays or losses due to incorrect or incomplete addresses.
🌍 Do You Ship Internationally?
Due to legal restrictions, we ship to all 50 states where cannabis-related products are legal.
✅ Shop with confidence at LuminateExtract.com — where quality meets trust, from checkout to your doorstep.